A tracking number or ID is a combination of numbers and possibly letters that uniquely identifies your shipment for national or international tracking.  

Usually, the shipper or online shop is able to provide the tracking number or ID. If you have ordered a product in an online shop, the confirmation email or shipment tracking notification often contains the tracking number or ID. If not, please contact your shipper or online shop.

Tracking events usually appear 24-48 hours after receiving the Track and Trace ID. In general, once the shipment has reached our facility, a tracking event will appear.